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Delivery | The HomeCottons Company

For orders of £75 and over to a single address in the UK mainland, delivery is free.

For orders under £75 we charge a standard rate of £4.95 per order for each delivery address. Delivery is normally within 7 days.

If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of cancelling the order. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

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UK STANDARD DELIVERY
Cost £4.95 per delivery address. Monday to Friday only. Please allow 7 days for your delivery.

UK ORDERS OVER £75
Free Delivery

OVERSEAS BFPO & NON-MAINLAND UK
Postage is charged at cost.

HEAVY FURNITURE
Delivery of furniture will be charged individually - please see individual products for charges. Please allow up to 6 weeks for delivery.

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Important - Are you Sure You Have Measured Correctly?
Particularly when ordering larger items (armoires etc.) it's very important that you carefully measure both the ultimate location of the item and ALSO whether you can get it to the location. Do you have tight corners on your staircase or narrow doorways? If you are in any doubt at this time, please be sure to check again and let us know if there is a problem.
If we arrive to deliver your goods and find that we have access problems, we will give you a refund but we will deduct a £50 collection charge to take your order back. Your statutory rights are unaffected.
Measurement Guidelines As an indication: 5cms = 2 inches, 1m = 3ft 3 1/2 inches

Furniture
Delivery is FREE for orders over £800.

Refunds and Exchanges
If you are not happy with your purchases for any reason, please phone us on 0845 609 1234, and we'll make arrangements to replace or refund your purchases. Your statutory rights are unaffected.

All returns must be made within 28 days. Your statutory rights are unaffected.